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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Houghton

October 1, 2024

5  out of  5
rating by Heather Houghton
"Jo is definitely the best when it comes to her job! She is always so helpful and polite. She is extremely knowledgeable and takes pride in her work. I can for sure say that when I have been in a bind and needed help she has always been there to help me with my situation. Jo is the reason that I switched to state farm from my previous insurance company and I don't regret it, it's the best decision I have made."
We responded:
"Thank you for your kind words and happy to hear Jo is doing a great job of taking care of our clients & fulfilling our agency’s goal of providing exceptional customer service."
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Troy Linnebur

May 14, 2024

5  out of  5
rating by Troy Linnebur
"Leaving this review for Agent Jo Farney. She has been awesome and extremely helpful! I switched from American Family with the help of Jo. She beat their quote for a new vehicle as well as bundled in home. I highly recommend Jo and send her as many referrals as possible. If you arent happy with your provider or just want to see if you can get a lower rate. Give her a call!"
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Craig

May 3, 2024

5  out of  5
rating by Craig
"I had just written a note to Jo Farney at Larry Lucero State Farm Agency thanking her for helping me expidite a hail damage claim. The response was immediate . This is typical of my 22 years of experience with the Larry Lucero Agency and all of their staff. They have always been friendly , efficient , and most importantly an advocate. Every claim has been handled fairly and I’ve always gotten what I’m entitled to. They never look for ways not to pay you but always give an honest assessment of what is not covered and why. I have had all my insurance with this agency for the last 22 years. In fact this marks the 47th year my wife and I have had ALL of our insurance with State Farm!"
We responded:
"Thank you for the positive review & for your continued business. We are glad we can be of service. 😊"
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Pam Druelinger

March 17, 2024

1  out of  5
rating by Pam Druelinger
"We have just recently left Larry's office. I have had too many issues over the years with my policies and his staff. I actually had to have a conversation with Gilbert, the office manager, about overstepping their office's role and getting into my private affairs. This is insurance; this relationship shouldn't be this difficult."
We responded:
"Insurance requires us to ask some basic questions in order to help ensure we are properly covering the client. Most people answer these questions without concern & in a respectful manner. Unfortunately this business relationship didn’t work out. Best wishes."
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Cherish Bass

January 12, 2024

5  out of  5
rating by Cherish Bass
"Jo was awesome to work with at the Larry Lucero State Farm agency. She was happy to answer any questions I had, and even stayed late after work to help my family get the policy we needed. We switched to State Farm from USAA, and State Farm got our family some awesome savings! I highly recommend working with Jo & Gilbert! They are awesome and excellent at what they do!"
We responded:
"Thank you for the kind review & we are happy to be of service. "
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Meredith C

December 5, 2023

5  out of  5
rating by Meredith C
"My husband and I moved to Colorado Springs 7.5 years ago, and Larry and his team have been so kind and helpful. Gilbert has gone above and beyond to help us set up policies and make changes for us over the years. Hopefully, our next SF agent for our out of state move will be just as welcoming!"
We responded:
"Thank you for your kind review and I am glad we could be of service. 😊"
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James Holden

October 4, 2023

5  out of  5
rating by James Holden
"Our family has home and auto insurance with Larry Lucero and State Farm. Obviously, State Farm is one of the most reputable insurance companies in America. And, although there are other State Farm agents around, it is very important to find one who has your best interests at heart. We have known Larry Lucero for almost 40 years, and there simply is no better agent in this area to handle your insurance needs. Larry is above all else honest, but he is also personable and treats you like family. He will not try to sell you something you don't need. And, Larry's team of professionals are an added bonus. They too are personable, friendly, and knowledgeable in all aspects of insurance. If you ever have a claim, and we have had more than one, Larry and his staff will go to bat for you and make you feel comfortable. They are eager to help and they will guide you through the process to make sure you are made whole. We would not hesitate to refer any friend or family member to Larry Lucero. He is the best."
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Diane Stein

May 16, 2023

5  out of  5
rating by Diane Stein
"Jo from Larry's office was very helpful. I would highly recommend this agency."
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Mike Wilkinson

May 3, 2023

5  out of  5
rating by Mike Wilkinson
"Working with Jo over the last 6 months has been an amazing experience. As a professional who deals with insurance agents on a weekly basis I appreciate the level of professionalism and attention Jo gives to my accounts with State Farm. Thank you Jo and you will be getting my referrals as well!"
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jack lowe

May 3, 2023

5  out of  5
rating by jack lowe
"Jo is always there to answer my questions and help with any problems I at have. I would never normally bother reviewing an insurance agent, but the customer service is absolutely exemplary."
We responded:
"Thank you for taking time to review your insurance and for your online review. Glad we have been of service & will continue to strive to be of assistance in your future."
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Ross Ullrich

January 10, 2023

5  out of  5
rating by Ross Ullrich
"I worked with Jo Farney and she was a delight to work with. She was honest and above board about what was best for me and not only about them! Thanks Ross"
We responded:
"Hi Ross - Thank you so much for the positive feedback and compliment. We appreciate it👍👍 Larry"
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James “Sheen” Thomas

December 5, 2022

5  out of  5
rating by James “Sheen” Thomas
"I've been using the same State Farm Agent Larry Lucero since 1993. I've experienced great customer service, quick response and no hassle with any claims. I'm sure State Farm isn't always the lowest cost, however they've earned my business over and over again. I'll continue using them and receiving the excellent customer service provided."
We responded:
"Hi Jim. Thank you for the nice review. We appreciate your business and faith in our agency - Larry"
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Daniel Tafoya

November 23, 2022

5  out of  5
rating by Daniel Tafoya
"Love the service that this agency gives to my my family!"
We responded:
"Thanks Danny! We very much appreciate your trust in us through the years👍👍"
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Ball Game

November 15, 2022

5  out of  5
rating by Ball Game
"Raymond is the BEST insurance guy I have ever dealt with. Coming from a 15 year relationship with the competition(where I was rewarded with a price increase) he was able to stay on top of the rates until it was the perfect time to switch! I haven't ever been more satisfied!"
We responded:
"Thank-you for your review. We are happy to be of service."
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CERENitYSMOMMiE

November 15, 2022

5  out of  5
rating by CERENitYSMOMMiE
"Ray is such an asset to the company! Have always been able to depend on him taking care of whatever request or question I had along with offering and explaining LIFE INSURANCE! Something I have always avoided he had the perfect explanations for why it’s important and was able to help find out what the WHY was for my family! Thank you!"
We responded:
"Thank-you for your kind review and for letting us help protect your family with life insurance."
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Morgan Ivy

June 2, 2022

5  out of  5
rating by Morgan Ivy
"I just recently moved to CO and contacted Larry's office to get my policy transferred over from Florida. What a great choice I made calling this branch! I was greeted by Gilbert Ekholm and he was phenomenal! So kind, quick, appreciative of my business, and informative. He helped me with everything within under an hour and I haven't had a better experience with State Farm. Highly recommend. Thanks team!"
We responded:
"Thank you for your kind review & welcome to Colorado. I look forward to being of service."
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Danielle Sena

April 6, 2022

5  out of  5
rating by Danielle Sena
"I have received friendly treatment and expert advice in a timely manner always! Thank you! I am a grateful client indeed!"
We responded:
"And we are glad to be of service. 😊 Thank you for your business!!!"
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David Anthony

March 21, 2022

5  out of  5
rating by David Anthony
"Gilbert was excellent at showing me options for Life Insurance. His laid back no pressure approach is awesome! I highly recommend using this State Farm office. I felt valued."
We responded:
"Thank you for your kind review & happy to be of service & to have answered your questions. 😊"
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Trent Denman

March 17, 2022

5  out of  5
rating by Trent Denman
"Larry and his team did a great job helping me set up my Life Insurance Policy. I highly recommend them if you are looking to buy insurance."
We responded:
"Thank you for your kind words and glad to be of service."
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Ariel Martinez

September 11, 2021

5  out of  5
rating by Ariel Martinez
"Always have a helpful experience with Gilbert."
We responded:
"Thank you for your kind review & happy to be of service. 😊"
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WadeJessie Harris

July 21, 2021

5  out of  5
rating by WadeJessie Harris
"Larry Lucero and his staff are absolutely the best. They are professional and very, very responsive. I would highly recommend them!!!!!!"
We responded:
"Thank you for your review and your business. We hope to be of service for years to come. 😊"
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Cybil

May 30, 2021

5  out of  5
rating by Cybil
"They're always there when we call, and are helpful when we need them."
We responded:
"Thank you for the kind words and for your business👍👍"
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Rudy Lucero

May 4, 2021

5  out of  5
rating by Rudy Lucero
"All of the Agents, in the office, are ready to answer all of your questions about your insurance policies, and they are capable and professionally able to resolve any issues or claims in a very timely manner. They are the best....Kudos to the Staff👍👍"
We responded:
"Thank you for your business and your review. 😊"
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Roxie Hayes

December 9, 2020

5  out of  5
rating by Roxie Hayes
"Larrys office was very helpful with the new owner of the condo I sold to her when there were questions about having the roof replaced and what the homeowners association was responsible for. Very grateful for their help."
We responded:
"Very pleased we could be of service 😊"
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Jess L

October 19, 2020

5  out of  5
rating by Jess L
"Everyone I’ve worked with at this office has been amazing! They are always so kind and assist me with whatever I need right away. I usually speak to Ray, he is always helpful and knowledgeable."
We responded:
"Thank you for your kind review and happy that we have been able to make your life a bit easier. 😊"